Restaurant General Manager

STIX is looking for a General Manager to lead the team! The General Manager is responsible for the success of the day-to-day operations and will oversee all management and staff personnel.
The GM will report to the Owners.
The GM is responsible for the success of the management team and will oversee every aspect of the daily operations.
The GM will be responsible for the operational/functional success in all departments of the facility: bowling, mechanical, restaurant and beirgarten.
The GM will ensure that all guests leave happy as the team delivers exceptional guest service and provides an unmatched satisfying experience.
_*Duties/Responsibilities*_*:* * Ensures guest satisfaction with all aspects of the bowling center, restaurant and dining experience.
* Oversees quality food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.
* Handles customer complaints, resolving issues in a diplomatic and courteous manner.
* Ensures compliance with alcoholic beverage regulations.
* Understand and estimate food and beverage costs.
* Manage inventory and purchase food and supplies.
* Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
* Periodically evaluates facility equipment for repairs and maintenance; schedules for service.
* Collaborates with the Owners and chefs to develop appetizing menus and specials.
* Maintains sales records and tracks cash receipts.
* Prepares and submits operations reports and other documentation.
* Responsible to follow all MIOSHA, MDHHA and CDC orders and guidance with regards to COVID-19 rules.
* Monitor and manage employee schedules.
* Process all time off requests and assure appropriate staffing levels.
* Direct and indirect involvement in interview, hiring and training of employees.
* Participate in growth initiatives for Stix Beach House.
* Ensure an efficient process focused on quality and exceptional customer service.
* Review and report on monthly financial performance and make business adjustments as needed to assure maximum profitability.
* Participate in meetings.
* Assure department adherence to all policies and procedures to assure compliance standards.
* Perform Human Resource functions as assigned or as necessary.
* Monitor purchasing to assure appropriate inventory and cost containment are achieved.
* Assure a healthy, positive work environment.
* Demonstrates knowledge of and supports company mission, standards, policies and procedures, employee handbook, confidentiality standards and the code of ethical conduct.
* Serve as a leader through example.
* Serve as mediator and problem solver.
· Serve as a working team member.
· Participate in the employee review process.
· Understand role in direct and indirect financial profitability.
· Anticipate and overcome obstacles.
· Strive for continuous improvement.
* Performs other duties as assigned.
_*Skills Required:*_ * Must be positive and able to lead a team successfully.
* Must possess an intermediate to high level of knowledge in human resource and management.
* Strong supervisory and leadership skills.
* Must possess a basic knowledge of accounting.
* Decision Making * Results Driven * Collaboration Skills * Communication Proficiency * Customer/Patient Focus * Stress Management/Composure * Excellent interpersonal skills with a focus on guest service.
* Excellent time management skills.
* Excellent organizational skills and attention to detail.
* Familiarity with food handling, safety, and other restaurant guidelines.
* Proficient with Microsoft Office or related software.
_*Education and Experience:*_ * Previous restaurant management experience preferred.
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* Previous entertainment management experience preferred.
* High school diploma or equivalent required.
_*Physical Requirements:*_ * Ability to traverse all parts of the facility quickly.
* Prolonged periods standing * Prolonged periods of walking * Prolonged periods of sitting at a desk and working on a computer.
* Must be able to lift 25 pounds at times.
If you are a dedicated professional with a passion for the restaurant industry and possess the necessary skills and experience, we invite you to apply for this position.
We offer competitive compensation packages, opportunities for career advancement, and a positive work environment.
Join our team today! Job Type: Full-time Pay: $55,000.
00 - $70,000.
00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee discount * Flexible schedule * Health insurance * Paid time off * Paid training * Vision insurance Work Location: In person