Service Manager

Job description *SkipperBud's *is one of the largest Marine Dealers in the Midwest with locations nationwide proudly serving boaters since 1959.
As an industry leader SkipperBud’s offers a variety of products and services for our customers every boating need.
SkipperBud's has an opening for a *Service Manager* at our dealerships in Michigan.
*WHY SKIPPERBUD’S?:* · The opportunity to work with the best in the Midwest of the marine industry · Career advancement opportunities · Financial growth opportunities · Employee use of Company Boats · Generous employee referral program \* Best in Industry PTO program - 5 yrs of service earns 5 weeks of PTO *COMPANY BENEFITS:* · Full-time employment with a competitive compensation package that is one of the best in the industry · Health/Dental/Life/Long-Term & Short-Term Disability/Flexible Spending Account/401(k) with company match · Paid Training · Generous Paid Time Off - 5 yrs of service earns 5 weeks of PTO *SERVICE OFFICE MANAGER, DUTIES & RESPONSIBILITIES:* · *Pay/Compensation commensurate with experience.
* · Serve the customer – keep CSI at a high level · Resolve customer complaints/concerns/suggestions · Explore ways to better serve customers · Establish annual budget for service department operations, in conjunction with the Controller – prepare and execute plans to attain budgets · Cost containment of all service expenses · Cultivate service staff (i.
e.
interview, train, coach, motivate for optimum performance) · Oversee service department operations · Technical staff - working at maximum efficiency · Service writer - maintaining an organized, well run office environment.
Following warranty filing procedures timely.
· Parts department – managing inventory, maintaining margins · Coordinate launch/haul out activity for winter storage · Display positive attitude toward company and product *REQUIREMENTS & QUALIFICATIONS:* · Must be a detail oriented self-starter · Strong customer service and communication skills · Valid Driver's License and acceptable driving record - Weekend work required Job Type: Full-time Pay: From $75,000.
00 per year Benefits: * 401(k) matching * Dental insurance * Employee discount * Flexible spending account * Health insurance * Life insurance * Paid time off * Referral program * Vision insurance Day range: * Monday to Friday * Weekends as needed Ability to commute/relocate: * Grand Haven, MI 49417: Reliably commute or planning to relocate before starting work (Required) License/Certification: * Driver's License (Required) Work Location: In person