Service Manager (IMMEDIATE OPENING)

Have you considered Service Management or are a current Service Manager? Do you want to work where your efforts are appreciated? would you like to work with one of the best technician teams around? We are interviewing candidates for an immediate opening for Service Manager.
We are looking for someone with strong leadership attributes.
Someone who has the can do attitude with customer first mentality.
If you are that someone, reach out to Nathan Johnson at 574-218-1224 or email njohnson@drivepreferred.
com to set up your immediate interview.
JOB SUMMARY We are looking for an experienced Service Manager to join our team at Preferred Auto Dealerships in Muskegon, Michigan.
This position will be responsible for overseeing the daily operations of the service department including managing staff, scheduling work assignments, and creating an environment of customer satisfaction.
This is a full-time, skilled labor position in the auto industry offering a base salary plus commission totaling $150,000 per year.
COMPENSATION & BENEFITS - Competitive base salary plus commission totaling $150,000/year - Health insurance - Vision and dental insurance - 401k plan - Paid vacation and holidays - Paid time off RESPONSIBILITIES - Manage day-to-day operations of the service department - Design and implement efficient work schedules for mechanics and other staff - Oversee service-related activities to ensure consistency with company standards - Ensure staff provides excellent customer service to meet customer expectations - Track and document customer feedback, analyze trends, and make necessary changes - Review diagnosis reports and technical repair orders for accuracy - Lead activities related to customer satisfaction, retention and referrals - Monitor and manage technical training sessions for service technicians and personnel - Maintain records of training and certifications - Meet safety and compliance standards REQUIREMENTS - 5+ years of experience in an Auto Service Manager role or equivalent - Proven track record of success in a service-related position - Knowledge of automotive mechanics, service, and repair procedures - Familiarity with automotive tools and technologies - Excellent customer service skills and understanding of customer needs - Strong organizational skills with the ability to prioritize tasks - Highly analytical with problem-solving mentality EEOC STATEMENT Preferred Auto Dealerships is an equal opportunity employer that complies fully with applicable employment laws including anti-discrimination laws that protect rights of employees and job applicants regardless of race, age, color, religion, sex, national origin, disability, or veteran status.
We are committed to creating a diverse and inclusive workplace.