Team Lead - Tasting Room (Full Time with Benefits)

Tasting Room Team Leader - FULL TIME.
New Holland Brewing Company is coming to Grand Haven! We are excited to join the Grand Haven community with a brand new Tasting Room! We are looking for a LEADER with previous leadership and bartending experience.
Our Tasting Rooms are a year-round part of the community, serving locals and tourists.
Tasting Rooms are for craft cocktails, merch and retail sales.
No beer, no food.
Our Tasting Rooms are an experience.
The kind of place where you can connect with your guests - because they feel comfortable hanging out with fantastic cocktails and a friendly, knowledgeable team.
This is a full-time job with benefits on DAY ONE and an hourly rate of $15.
00 plus tips.
What we offer you An innovative, growing company in our industry.
A strong culture and one that is guided through our Mission, Vision and Values.
A collaborative, caring, creative and engaging place to work.
Great Perks.
An amazing team.
Job summary The Tasting Room Team Leader assists the Tasting Room Manager to ensure smooth operations of our Spirits Tasting Room.
The Tasting Room Team Leader responsibilities include but are not limited to, ensuring customer satisfaction, inventory, cleanliness of the building, and maintaining constant communication with the CPM.
This key position helps us enhance the quality of people's lives by creating savored moments.
What you would do Assist the Tasting Room Manager with leading the tasting room team to act in a manner that is consistent with our Mission, Vision, and Values.
Ensure that all guests have a remarkable experience and are given remarkable service at all times.
Ensure that all beverages are prepared and served according to the restaurant’s recipes, portion sizes, and serving/presentation standards.
Have deep knowledge of our beer, spirits, and wine and the ability to accurately describe these to guests.
Assist the Tasting Room Manager with ensuring that company procedures and processes are followed by all Tasting Room Associates (attendance, dress code, safety, cleaning, POS, etc.
) Perform leader-level cash control and handling procedures as directed by the Tasting Room Manager.
Assist with deliveries, restocks, and inventory procedures in accordance with restaurant policies and procedures.
Assist the Tasting Room Manager with reaching the financial goals of the tasting room as set by the company.
Perform other responsibilities as assigned.
What you offer us The ability to thrive in a fast paced and dynamic environment with the ability to pivot and make good decisions quickly.
High level of problem-solving abilities, using good judgement, innovative thinking, and guidance by company culture.
The ability to remain calm and upbeat during stressful times.
Good time-management skills and the ability to be self-directed.
A personality that thrives on engaging with guests.
The desire and ability to lead and motivate others.
Physical requirements Able to work in a standing position for long periods of time.
Able to go up and down stairs multiple times per shift.
Able to reach, bend, stoop and frequently lift up to 100 pounds Able to work in adverse weather conditions (heat, rain, wind, etc.
) Desired qualifications Previous bartending experience Previous retail experience ServSafe/TIPS certified Cicerone Beer Server Certification BarSmarts Certification CPR/AED Certification Bloodborne Pathogens Trained.
Our Mission New Holland Brewing Company’s mission is to enhance the quality of people’s lives.
Our Vision New Holland Brewing Company’s vision is to create savored moments for the world.
Our Values We Believe * We Own * We Engage * We Lead * We Act with Integrity * We Care How your job supports the mission Ensure a remarkable guest experience by creating savored moments.
Lead the team through a successful shift every time.
Presents New Holland products in a consistent and inspiring manner.
Summary of a typical day Enthusiastically engage with guests.
Ensure that the tasting room is clean, organized, well-stocked, and in good working order.
Prepare cocktails, rotate stock and maintain knowledge of all beverage products and merchandise.
Reports to: Tasting Room Manager