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Posted : Friday, May 24, 2024 10:29 AM
Job Title: Restaurant Manager
Department: Food and Beverage
Reports To: Walker's General Manager
Summary: A Restaurant Manager possesses great communication skills, is adaptable to change and has enthusiasm to develop skills and knowledge.
A Restaurant Manager is responsible for directing team performance, resolving conflicts, streamlining operations, hiring, training and scheduling restaurant staff, ensuring guest satisfaction, financial forecasting and managing inventory.
Duties and Responsibilities: Open and close the restaurant on time Greet and welcome guests Hire and train dining room staff Schedule work hours and keep time records of dining room workers Coordinate activities of dining room personnel Motivate staff during busy times and conduct performance appraisals Issue and redeem gift certificates and discounts Total receipts at end of day to verify sales, tips and balance cash banks Inventory and order beer, wine, liquor, table linens and other dining room supplies Confer with other personnel to plan menus and related activities such as dining room and banquet events Daily line checks with BOH manager to ensure food quality and proper temperature logging Daily BOH walk through with BOH manager to validate proper prep recipe adherence, proper labeling, rotation and storage of all product Follow up on orders received when BOH manager is off Inspect food and presentation to maintain quality standards and sanitation regulations Keep dining room in clean and orderly condition according to health department regulations Investigate and resolves food quality and service complaints Report to maintenance needed repairs or unsafe conditions Investigate new and improved techniques and methods Proactively enhance a positive restaurant image Assist in performing serving and bartender duties Perform other duties as assigned Requirements: Must be at least 18 years of age High school diploma or equivalent preferred Minimum of two years of full-service restaurant experience required Upscale or fine dining experience preferred Ability to stand for prolonged periods of time Basic computer skills Strong communication skills Reading and writing abilities Basic math skills Skills and Abilities: Problem Solving - Identifies and resolves problems in a timely manner Reasoning - Uses reason and understanding when dealing with difficult situations Customer Service - Responds promptly to customer needs and solicits customer feedback Interpersonal Skills - Maintains confidentiality Oral Communication - Speaks clearly and confidently.
Listens, ask questions and seeks clarification Written Communication - Writes clearly and informatively.
Edits work for spelling and grammatical error Teamwork - Contributes to building a positive team spirit Ethics - Treats people with respect Organizational Support - Follows policies and procedures Planning/Organizing - Uses time efficiently Professionalism - Reacts well under pressure and accepts responsibility for own actions Quality - Demonstrates accuracy and thoroughness.
Applies feedback to improve performance Quantity - Completes work in timely manner Safety and Security - Observes safety and security procedures.
Uses equipment and materials properly Adaptability - Adapts to changes in the work environment.
Able to deal with frequent change, delays, or unexpected events Attendance/Punctuality - Is consistently at work and on time Dependability - Follows instructions, responds to management direction Initiative - Asks for and offers help when needed Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel and talk or hear.
The employee is frequently required to walk and reach with hands and arms.
The employee must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
The employee is occasionally exposed to fumes or airborne particles.
The noise level in the work environment is usually moderate.
*These are the minimum requirements for effective job performance, these duties are subject to change based on the needs of the company
A Restaurant Manager is responsible for directing team performance, resolving conflicts, streamlining operations, hiring, training and scheduling restaurant staff, ensuring guest satisfaction, financial forecasting and managing inventory.
Duties and Responsibilities: Open and close the restaurant on time Greet and welcome guests Hire and train dining room staff Schedule work hours and keep time records of dining room workers Coordinate activities of dining room personnel Motivate staff during busy times and conduct performance appraisals Issue and redeem gift certificates and discounts Total receipts at end of day to verify sales, tips and balance cash banks Inventory and order beer, wine, liquor, table linens and other dining room supplies Confer with other personnel to plan menus and related activities such as dining room and banquet events Daily line checks with BOH manager to ensure food quality and proper temperature logging Daily BOH walk through with BOH manager to validate proper prep recipe adherence, proper labeling, rotation and storage of all product Follow up on orders received when BOH manager is off Inspect food and presentation to maintain quality standards and sanitation regulations Keep dining room in clean and orderly condition according to health department regulations Investigate and resolves food quality and service complaints Report to maintenance needed repairs or unsafe conditions Investigate new and improved techniques and methods Proactively enhance a positive restaurant image Assist in performing serving and bartender duties Perform other duties as assigned Requirements: Must be at least 18 years of age High school diploma or equivalent preferred Minimum of two years of full-service restaurant experience required Upscale or fine dining experience preferred Ability to stand for prolonged periods of time Basic computer skills Strong communication skills Reading and writing abilities Basic math skills Skills and Abilities: Problem Solving - Identifies and resolves problems in a timely manner Reasoning - Uses reason and understanding when dealing with difficult situations Customer Service - Responds promptly to customer needs and solicits customer feedback Interpersonal Skills - Maintains confidentiality Oral Communication - Speaks clearly and confidently.
Listens, ask questions and seeks clarification Written Communication - Writes clearly and informatively.
Edits work for spelling and grammatical error Teamwork - Contributes to building a positive team spirit Ethics - Treats people with respect Organizational Support - Follows policies and procedures Planning/Organizing - Uses time efficiently Professionalism - Reacts well under pressure and accepts responsibility for own actions Quality - Demonstrates accuracy and thoroughness.
Applies feedback to improve performance Quantity - Completes work in timely manner Safety and Security - Observes safety and security procedures.
Uses equipment and materials properly Adaptability - Adapts to changes in the work environment.
Able to deal with frequent change, delays, or unexpected events Attendance/Punctuality - Is consistently at work and on time Dependability - Follows instructions, responds to management direction Initiative - Asks for and offers help when needed Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel and talk or hear.
The employee is frequently required to walk and reach with hands and arms.
The employee must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
The employee is occasionally exposed to fumes or airborne particles.
The noise level in the work environment is usually moderate.
*These are the minimum requirements for effective job performance, these duties are subject to change based on the needs of the company
• Phone : NA
• Location : Muskegon, MI
• Post ID: 9004328302
