The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, laminating machines, and point-of-sale devices.
The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance.
He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.
RESPONSIBILITIES
* Delivers outstanding customer service to walk-in customers and telephone inquiries
* Continuously practices good listening skills with customers, UPS Store team members, and leadership
* Takes ownership of the customer's shipping needs and offers viable solutions
* Takes action to learn all product and service offerings, alternative solutions, and industry trends
* Operates all equipment, software, and devices in an expert fashion and is willing to teach others
* Maintains a clean, organized, and safe working environment
* Performs other duties as assigned
QUALIFICATIONS
* High school diploma or GED required
* Strong verbal and written communication skills, including spelling and math
* Prompt, reliable, and responsible
* Able to lift 40+ pounds
* Willing and able to work 15-25 hours per week, weekends included.
We're looking for someone available between the hours of 12-7 during the week.
Rotating weekends, hours are 9-3 on Saturday and 10-3 on Sunday.
* Scheduling flexibility required.
Work Remotely
* No
Job Type: Part-time
Pay: $12.
00 per hour
Benefits:
* Flexible schedule
Shift:
* 8 hour shift
* Day shift
* Evening shift
Weekly day range:
* Monday to Friday
* Weekends as needed
Education:
* High school or equivalent (Preferred)
Work Location: In person
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