Channel Manager – Consumer Sales
At Frontier, seeing what's beyond the horizon is in our fiber.
And we’ve been doing just that for over 80 years – connecting communities with emerging communications technology across the country.
At Frontier, we’re transforming our business to break new ground and taking the digital revolution across the nation.
We’ve invested over $1.
6B to roll out fiber-fast internet to 10m+ homes by 2025.
We’re growing our team so you can join us in exploring and opening new frontiers.
Here, you’ll have the opportunity to build a powerful foundation for America’s future and yours.
What we’re seeking:
This role reports into the the regional consumer sales team and is responsible for improving penetration of our fiberoptic broadband service within the assigned residential territory.
We need a proven leader to own the performance and drive results spanning multiple channels including: D2D, residential agents, multifamily, and more.
In this in-person role, you will be required to report to 860 Terrace St, Muskegon, MI to complete your work responsibilities.
What we need in you:
You are a driven sales leader with a knack for building high-performing teams.
You take ownership of your team’s success.
You have several years of experience in frontline sales and can pivot quickly between hands-on sales coaching and KPI reporting.
You are just as comfortable in the field talking to customers as you are in the boardroom reporting on YoY results.
Speaking of results, yours are always second-to-none.
You do everything with excellence and expect the same of your team.
A creative thinker who takes responsibility for meeting your numbers even when that means thinking outside the box and trying new approaches.
What you’ll do:
Recruit and lead a team of external or internal sales professionals (D2D, multifamily, and community engagement); tracking and improving results each month through motivation, headcount growth, and vendor engagement
Assign territory to sales professionals while managing KPIs and sales activity within assigned territory
Drive residential fiber customer penetration, while reducing churn and improving customer lifetime value
Develop fresh insights and techniques to reach more households with fiberoptic internet
Travel up to 30% as necessary, with some overnight travel required
Beat our competition and delight our customers every day
What we offer:
Nothing is more important to our success than the team that built it.
That’s why we provide benefits to keep you and your family well.
Some of which we’re most proud to offer includes:
Salary Range: $70,000 to $155,000
20 PTO (Paid Time Off) days + 10 paid holidays per year
Day one medical, dental, vision and prescription drug plan
401k match of 50% on 6% of eligible compensation
Same-sex spouse and domestic partner benefits coverage
10 weeks of paid parental leave, 3 weeks of paid caregiver leave and up to $10k in adoption program assistance
What background you should have:
Unwavering integrity, unrelenting drive, and continuously improving
1+ years of experience in residential telecommunications (cable, telco, or fiber) sales experience with demonstrated success
3+ years of experience leading top-performing sales teams
Deep understanding and ability to comprehend and produce accurate sales trends, forecasts, and uncover opportunity within the KPIs
Excellent verbal, written, presentation and content creation / communication skills
Exhibits sound business judgment, emotional intelligence, and has a proven ability to influence others
Ability to operate independently in a lean, fast-paced organization
Bachelors Degree or similar work experience required
Frontier salaries are estimated by third parties and may or may not reflect actual or total compensation.
Please confirm with your recruiter.
In our line of work, where making connections is paramount, fostering a culture of inclusion is fundamental to our values.
We firmly believe in leveraging the strength of diversity to drive digital connectivity forward.
If your background brings a unique perspective and value different from what we've outlined, we encourage you to apply and join us in our mission to #BuildGigabitAmerica.
Frontier Communications is an Affirmative Action and Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.