Sales Team Member (Part-Time)

Sales Team Members work together with their *TEAM* to aid with all aspects of retail sales operations, under the direct supervision of their Team Leader and Store Managers.
This *TEAM* supports sales from start to finish based on various work instructions, processes, and techniques performed as a part of daily routine sales operations.
This is a fast-paced environment where hard workers will thrive and enjoy task completion.
*As a Sales Team Member, you will:* * Work as a part of a *TEAM* * Have availability to work across our retail schedule, including mornings, days, evenings, nights, weekends, and holidays * Be present and on-time for ALL scheduled shifts * Maintain CRA (Cannabis Regulatory Agency) compliance by following local, state, and federal rules and regulations as they relate to cannabis sales in the state of Michigan * Present yourself professionally in appearance and action * Move quickly throughout the facility * Exhibit high attention to detail * Be energetic, motivated, passionate, friendly, and kind around customers and TEAM members * Greet customers warmly and create a fun, friendly, and positive environment for the best possible cannabis shopping experience * Build a rapport with your customer base to improve their individual experience and promote retention * Effectively communicate with the *TEAM* and customers to supply vision and clarity that will keep operations running smoothly * Continue to build your cannabis knowledge base, including products, cannabinoids, terpenes, the entourage effect, and street and market trends * Cater each customer experience based on their wants and needs * Educate customers about cannabis and products when appropriate * Promote products and brands effectively to increase sales margins * Understand sales goals and balance them with our available products and customer needs/wants * Upsell high-margin items to increase basket size * Weigh, package, and label products from our Bud Bar to order * Learn and be familiar with our POS (Point of Sale) system so that you can fluidly move through each transaction and focus on the customer experience * Handle cash efficiently, quickly, and accurately * Promote our Cloud Club Loyalty Program to increase customer retention and mitigate attrition * Maintain store cleanliness and presentation from the lobby to inventory storage, sales floor to bathrooms, and everything in between * Cross-train and flex into Inventory and Concierge roles as necessary * Answer phones as necessary * Be able to sit and stand for periods of at least 4 hours * Be able to read fine print * Complete other tasks as assigned by leadership *PERFORMANCE REQUIREMENTS / WORK ENVIRONMENT* · *Team Members* must act in a manner reflective of the company culture of high moral standards, fast pace, innovation and continuous evolution, trust in the *TEAM*, continuous improvement, and sustainable relationships.
Successful operations will *THRIVE *based on effective communication and Team Member collaboration.
Applicants must have effective communication skills, interact professionally, and work effectively with others.
*COMPETENCIES* * Flexible, collaborative, *TEAM*-oriented * Effective communication skills * Must work well with others * Time Management – Daily Attendance and Punctuality is CRITICAL * Self-directed, Productive, and Driven * Organized * Prioritizes cleanliness of all working areas * Attention to Details * Results driven * Positive Attitude * Fast paced * Must work with safety primarily in mind *PHYSICAL DEMANDS* · The physical demands described here represent those that must be met by a *TEAM* Member to perform the essential functions of this job successfully.
*POSITION TYPE/EXPECTED HOURS OF WORK* · Typical hours of operation are Monday through Sunday, 9:00 a.
m.
through 9:00 p.
m (Hours are subject to change), depending on the schedule.
· Overtime is sometimes needed during the week or weekends.
*AGE REQUIREMENT* · Must be at least 21 years of age (State Requirement) *REQUIRED EDUCATION AND EXPERIENCE* · Basic math skills.
· High school Diploma Shift: * Day shift * Evening shift Weekly day range: * Weekends as needed Work Location: In person Job Type: Full-time Benefits: * 401(k) * Dental insurance * Employee discount * Health insurance * Paid time off * Vision insurance Shift: * Day shift * Evening shift * Morning shift Weekly day range: * Monday to Friday * Weekends as needed Work Location: In person